Effective October 14, 2026

Policies

Second Shift · Summit, New Jersey · (973) 750-6256

Terms of Service

Second Shift is a trade name of [LLC NAME], a New Jersey limited liability company, [MAILING ADDRESS] ("Second Shift," "we"). These terms apply to anyone who uses this website or buys from us. Each project or monthly service is also covered by a signed client agreement; if the two differ, the signed agreement controls.

What we sell

Website design and builds, online ordering and booking systems, branding and listing work, and monthly services such as site care, missed-call text-back, review requests and Google profile management. Prices on this site are in U.S. dollars, are subject to change, and do not include sales tax where it applies. A written quote or signed agreement sets your final price.

Demos on this site

The site builder, phone demo, calculator and leak check are illustrations. Businesses, names and numbers shown in them are made up, and calculator results are estimates, not promises.

Results

We work hard for every client, but we do not guarantee rankings, calls, reviews, bookings or revenue.

Use of this site

Don't misuse the site, try to break it, or copy its design or content for commercial use. Content on this site belongs to Second Shift unless noted.

Limit of liability

To the fullest extent permitted by applicable law, our total liability for any claim is limited to the amount you paid us in the 6 months before the claim, and we are not liable for lost profits or indirect damages. This limit does not apply to liability that New Jersey law does not allow a business to limit, and nothing in these terms takes away any right you have under New Jersey law.

Law

New Jersey law applies. Disputes are handled in the courts of Union County, New Jersey.

Payment Plans & Autopay

Refunds & Cancellation

Privacy Policy

What we collect

What you type into our contact form or send us (name, business, phone, email, town, message); billing details handled by Stripe (we receive only the last 4 digits and card type); and basic site usage data such as pages viewed, device and browser, collected with privacy-friendly analytics.

How we use it

To reply to you, quote and deliver work, bill you, and improve the site. We do not sell or rent your personal information.

Who we share it with

Only service providers that help us run the business, such as our payment processor, hosting, email and phone providers, and only for that purpose. We may also share information if the law requires it.

Mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are never shared with third parties.

Your clients' customers

When we run services for a client business, we handle their customers' information only on that client's instructions and only to provide the service.

Your choices

Ask us to see, correct or delete your information by calling or texting (973) 750-6256. Reply STOP to any text to stop texts. Use the unsubscribe link in any marketing email.

Security and retention

We use reasonable safeguards and keep information only as long as we need it for the business or the law requires. If a security breach affects your personal information, we will notify you and the authorities as New Jersey law requires.

This site is for businesses and is not directed to children under 13.

Text Messaging Terms

How Our Review Service Works

We follow the FTC's rule on consumer reviews and Google's review policies. We send a business's public review link to every customer, never only the happy ones. We never write, buy or fake reviews, never offer rewards for reviews, and never hide or remove honest negative reviews. Testimonials on this site are real; where someone got a discount or has a personal connection to us, we say so.

Accessibility

We want our site and the sites we build to work for everyone, and we design toward the WCAG 2.1 AA guidelines. If anything on this site is hard to use, call or text (973) 750-6256 and we'll help you directly and fix it.

Questions about any policy: call or text Mike at (973) 750-6256.